I have a question regarding the vehicle inspection report the dealership gives us every time they do an oil change & how what they mark on that report may impact warranty service. We only take it there to get an oil change because we get coupons from Mitsubishi for $19.95 full-synthetic oil changes. If I don't have a coupon & it needs a change, I change it myself. Each visit they provide a 2 page print out of all the things they supposedly check when the car is there - which I know they don't do. My wife usually brings the vehicle in because it is right down the street from one of the hospitals at which she works, so of course they try to tell her all these other services need to be done every time.

So here's the issue, and why I know they don't actually check these items. 1. Air filter & cabin air filter are marked as "needs immediate attention - customer refused". Both have brand new filters in them that are less than a month old. 2. CVT fluid needs immediate attention - customer refused". Brand new fluid changed 2k miles ago, I have the receipts. 3. Fuel Induction - "needs immediate attention - customer refused". Don't see any mention of this in the maintenance schedule nor do they explain what it is. 4. Tires "needs immediate attention - customer refused". Has brand new tires that are 3 weeks old.

My concern is that they are putting into their system that these items need immediate attention & that we are refusing, so will that cause any issues if we have a warranty issue with any of the mentioned components or systems?

 

Sounds like typical dealer BS to me. My recommendation would be to send an email to Mitsubishi (from your email account, not their website) and express your concern. I would include a copy of their invoice and explain just like you did above with mention of the receipts. This will give you a record of communication regarding your service history, and let Mitsu know about the dealer's behavior. I doubt anything will change in how they do business, though.