I'm happy to communicate via email and hopefully generate greater genuine interest and attention, leading towards a meaningful outcome for other Triton owners with this issue.

rdm@amgarchitects.com.au

Please include a clear description in the subject line of your email, otherwise, it's likely to go through to SPAM though.

Thank you.

 

Hey guys
Sorry I've been inactive for a while. Life got in the way unfortunately.
Another fellow on the Triton Paint Failure fb page has gotten an independent inspection by an industry qualified expert,
and report done on his Triton. The conclusion basically being poor adhesion, thin paint, leading to de lamination. factory fault.
recommendation is full vehicle strip and repaint. there is no point in repairing only the currently peeling panels, as the same Robot painted the whole vehicle at that time, so it's only a matter of time before the rest goes.

The owner has an application in with NCAT, and the hearing is set for November 25th in Newcastle NSW.

I've had messages with the owner of that vehicle, and got the name of the independent expert, and have now engaged him
to inspect and report on my Triton. The report has come back almost text book the same. The whole process isn't cheap though at
$ 4 400.00 and there are no guarantee's at this point. It's a role of the dice at this stage. But my quotes to repair are so far around
$ 20K. Think I'll wait to see the outcome of the other NCAT hearing and if he's not successful, see where I can improve my arguments based on the Tribunals outcome.

There is still tons of apathy on the fb group. No class action will ever launch there.
I'm waiting on a call by from the solicitors I've used for years in business to see what there level of ability and experience is in Consumer Law. If no good, will get on to William Roberts Lawyers as per your suggestion.

If you want to chat further about it let me know.

 

Thanks for the detailed update — and no need to apologise for being less active; life gets in the way for all of us. What you’ve shared is extremely valuable, and it reinforces what many of us have suspected for a long time: the paint failure is fundamentally linked to a manufacturing defect well outside any reasonable owner’s control.

You’re absolutely right — the independent reports coming back with the same findings of poor adhesion, insufficient paint thickness and resultant delamination are significant. When multiple industry-qualified experts, working separately, are arriving at identical conclusions, it becomes very difficult for Mitsubishi to continue dismissing these cases as isolated or owner-related issues. Your willingness to invest in a formal inspection is appreciated, even though the cost isn’t insignificant; it strengthens the collective evidence base.

The upcoming NCAT hearing on 25 November in Newcastle may well be the watershed moment we’ve been waiting for. A successful outcome there won’t just help that individual owner — it may finally force a formal acknowledgement from Mitsubishi that this is a systemic paint defect. If the Tribunal recognises the fault and supports compensation or a full respray at Mitsubishi’s cost, it sets a precedent that others can follow, and it could shift momentum for the entire group.

Many of us have spent months digging up quotes, engaging panel shops, holding meetings, writing letters, and trying to get Mitsubishi to engage meaningfully — yet without real headway. This Tribunal outcome could be the turning point that changes that.

It’s disappointing but not surprising that the Facebook group has pockets of apathy, and that a class action is unlikely from that side. Still, a strong Tribunal ruling may be the catalyst that gets people moving — especially those who have been hesitant to contact the lawyers I previously recommended but are following the discussions quietly in the background.

Please keep us updated on your solicitor’s advice. If they don’t have the consumer law experience needed, I’d definitely encourage reaching out to William Roberts Lawyers. The more structured, evidence-based cases we have lining up, the harder it becomes for Mitsubishi to keep brushing this off.

And yes — happy to chat further anytime. We're all pushing toward the same outcome: getting these vehicles properly repainted at Mitsubishi’s expense, as they should have been from the start.

 

Hi all, timely discovery of this thread after encounting an identical flaking adherance failure on my 2018 Triton.

Wondering if anyone has confirmation of the NCAT hearing results from 25th Nov?

Cheers.

 

I have not seen any updates yet?

 

Hey guys,

Just found this group/site. I have a 2014 Triton with the same issue, its getting bad on the roof but its also peeling inside the door, bonnet etc.

My ute has fairly low kms for its age and I was going to get it resprayed.
Just wondering if you think I should also contact the lawyers mentioned above or if its too late now?

I'm happy to participate in anything to get this going.

I was told by so many people that it was my fault for washing/waxing my car too much when I was younger. Happy to hear im not alone in this haha

If anyone has any advice or suggestions, please let me know!!

 

Mitsubishi Triton MQ – Paint Failure: What Actually Needs to Happen

I started this thread because my MQ Triton has clear paint failure.

When I raised the issue with Mitsubishi Australia, I was instructed to obtain at least two quotations from reputable panel shops. I did exactly that. After weeks of organizing quotes, submitting documentation, and allowing Mitsubishi to inspect and photograph the affected areas, the claim was denied.

Off the record, local Mitsubishi staff advised that this is a known issue. The problem appears to be the absence of a clear coat over the base colour, which allows the base coat to break down under UV exposure. (This was verified by all of the panel shops I visited who quoted on the defective paint). This failure commonly appears over:

• Window headers
  
• B-pillars
  
• Rear tubs
  

This is not caused by washing, waxing, or maintenance. If anything, regular care slows the deterioration.

I shared lawyer details and step-by-step guidance with the Triton Paint Failure Facebook group and effectively spoon-fed the process. The lawyers confirmed that if enough owners come forward with documented evidence, a class action is possible (similar to Toyota’s paint failure case), with costs paid from any settlement.

Despite the volume of complaints online, not a single person contacted the lawyers.

To be very clear:
This does require some effort. That effort amounts to:

• Visiting panel shops (about one afternoon)
  
• Waiting a few weeks for written quotations
  
• Submitting that evidence for legal review
  

That’s it.

If people aren’t prepared to do even this, it’s no surprise the issue goes nowhere.

There are no guarantees, but the lawyers have advised that if enough claims are submitted within the next 12 months, while timeframes are still reasonable and paint failure is clearly visible, a class action has a real chance of success.

However, if the default attitude remains “she’ll be right”, then nothing will happen — and Mitsubishi will continue to deny responsibility.

Paint failure does not fix itself, and time is now a critical factor.

If you want a result, you have to put in the work.