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Got a letter from Mitsu on breaking front springs

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Old 04-14-2014, 02:32 PM
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Default Got a letter from Mitsu on breaking front springs

Got a letter recently from Mitsu. In an effort to keep the customers happy, they are increasing the warranty on my Outlander's suspension to 9yr/120k miles. They stated the reason was due to the salt used on the roads causing excessive corrosion and breaking the front coil springs. Sounds like an odd reason...but curious if others have gotten this letter.
 
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Old 04-14-2014, 02:43 PM
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Ask them why salt is racist against their coil springs, when other manufacturers don't seem to have a problem.
 
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Old 04-17-2014, 12:15 PM
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Not unique to Mitsubishi.

Checkout Ford recall.
Ford recalls another 386K for chassis corrosion
 
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Old 04-17-2014, 01:50 PM
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I got one.

People in cold climates are the ones that usually post that they had theirs break. Hope they saved their receipts....

2007, original owner, 95k miles - front springs are "noisey" on cold days going through lets say a slow dip, but thats it.
 
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Old 04-17-2014, 03:56 PM
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i don't receive any letters for my 10 model...looks like both ccernst and tdford are 07 models, which made in 06, 9 yrs from then is 2014...?
 
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Old 04-17-2014, 05:04 PM
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I have a 2008 Mitsubishi Outlander XLS, does the warranty only cover if it breaks or also if you are having excessive noise? Did anyone with an 08 get the letter?
 
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Old 04-17-2014, 08:34 PM
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from the way the letter read, it was only for breakage.
 
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Old 04-29-2014, 09:46 PM
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Originally Posted by SERPENTOR
I have a 2008 Mitsubishi Outlander XLS, does the warranty only cover if it breaks or also if you are having excessive noise? Did anyone with an 08 get the letter?
I called them and they said only covers breakage. Since I purchased mine in 2006, that leaves me the summer/fall 2014 and thats about it. I inspected them last week, and although they looked fine, as others have experienced, they can just break without warning. Sucks...
 
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