Ok, 1-888-MITSU2005 ..that is the number to mits of north america...they are about ten mles away from me..I recently called to get my radio code because my battery had to be replaced...I just asked to speak to someone that could help me with my caode..The lady on the other line never transferred me just asked me for my vin and serial number from radio..two mins later radio code.....it's that simple...just be nice and say your battery died.....i hope this stops the same question I hear everyday.......