Sorry, I have posted this already but it was on the new members forum, which was probably wrong, so I've copied it here in the hope I get a few replies throwing light on my problem. Thanks in advance.
I have a 2016 Outlander PHEV 4H, just purchased with 16,000 miles on the clock, and I think there may be a problem. Intermittently, when going from Drive or Reverse into Park, with both the footbrake and handbrake on, I get a quite frightening clunk and slight jolt from the car. Other times I do the same operation, and there is not a sound or movement. I am thinking of taking it to a main dealer to look at, but am worried about the intermittent nature of this possible fault. Has anybody else experienced this, and any ideas on what it is, if it’s serious, and what can be done about it? I am currently experimenting on going into Neutral before Park to see if it still happens, but no reoccurrence - yet.
Now I can report that the clunk still happens when I go into neutral rather than Park. It definitely seems to be something that could be serious, but I'm going to have to wait until June 20th at the earliest because that's the earliest my main dealer can fit me in.

 

 

have you checked the engine mounts? open the hood and observe what the engine is doing while someone shifts the car from P to R N and D. If the engine jerks significantly, then that might be your culprit.

 

Just take it to the Dealer...hours drive...or not. The vehicle is under warranty...tell them about the clunk...tell them to keep it until it clunks for them. Here in Canada a Dealer will give you a loaner vehicle in these types of situations.Where are you located?..honestly I would be taking it to the dealer after the second clunk..if it was mine.... and telling them to make it right. Best of Luck