Mitsubishi Outlander The new crossover from Mitsubishi, mixing the usefulness of an SUV with the size and convenience of a sport wagon.

Service Blunder on wifes 14 Outlander

Thread Tools
 
Search this Thread
 
  #1  
Old 12-27-2018, 08:34 PM
Krakker's Avatar
Senior Member
Thread Starter
Join Date: Dec 2015
Location: Lincoln NE.
Posts: 109
Default Service Blunder on wifes 14 Outlander

So my 16 outlander and the wifes 14 Outlander both recently had their 30K trans service done. Since the service, my wifes 14 has been making this "odd" growling sound at low speeds, cornering, or flooring the throttle. I noticed it one day after I had to drive it and thought it was weird compared to my 16's sound.
I did notice that the fronts had hit the point where they were wearing faster than the rears. (they had been rotated before) so, while I still had my summer wheels N tires on the 16, I let her use my stock wheel set while I had some Kenda Klever AT tires put on her stock rims. They are 1 size taller and 1 size wider. 235/60/18's. Love these tires for the Outlander, they fit just perfect in the wheel well and so far are NOT rubbing light off roading.
Anyway, I still heard the same growling sound that sounded like the CVT was attempting to wind up some rubber bands. I still heard it after the new tires were put back on her vehicle. So the other day I get to the dealer (made an appointment previously) They check it out and have it fixed in an hour. Mechanic tells me that when they serviced the trans the last time, they never latched the clips back on the air box. So when the car would accelerate or the engine "twist" in the mounts under power, the plastic sections of the air box would vibrate off each other. They also said that the trans fluid was just at the lowest mark so they filled it to the max level AND even put the push clips into the snorkel of the air intake that never got put back in.
Seriously????? I'm told that service tech no longer works there and they assured me that there were no contaminates that were getting past the filter. From what I could see when I opened the hood to check on it myself, they showed me how it was sitting without the clips snapped in place. Now were back to sounding like it did before with no worries that something's wrong with the CVT.
Super unlike me not to check on it myself, but working 7 days a week 10hr days takes it's toll. Lesson learned = even after they service the vehicle, check it out and pay attention to the noises.
 
  #2  
Old 12-28-2018, 01:52 AM
SERPENTOR's Avatar
Senior Member
Join Date: Aug 2010
Location: NJ/USA
Posts: 1,128
Default Contact Mitsubishi Corp

I would contact Mitsubishi Corp to put in a dealer complaint fight for full or partial refund for shoddy work.
 
  #3  
Old 12-28-2018, 10:18 PM
Krakker's Avatar
Senior Member
Thread Starter
Join Date: Dec 2015
Location: Lincoln NE.
Posts: 109
Default

Originally Posted by SERPENTOR
I would contact Mitsubishi Corp to put in a dealer complaint fight for full or partial refund for shoddy work.
Not a bad idea dude. Not a bad idea at all,,,,,, I think I will.
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
av8or
Mitsubishi Outlander
7
12-01-2013 03:38 PM
Gen-8
Mitsubishi Outlander
31
02-19-2013 10:57 AM
jplinville
Mitsubishi Outlander
1
07-06-2009 11:08 AM
suffrn6
Mitsubishi Outlander
3
03-28-2009 11:44 AM



Quick Reply: Service Blunder on wifes 14 Outlander



All times are GMT -5. The time now is 03:51 PM.