How many BMW's have you owned? How many BMW dealers have you visited in the last 12 months?

3 years, badly supported in the UK

All of my 3 BMW's have been nothing but reliable, one being 10 years old.

I reiterate my point in the previous post. The OP asking for advice is UK based. I'm giving my advice specifically related to Mitsubishi UK, it's dealers, and my experience with my Mitsubishi cars. Not clear to me how non UK members would have any relevant counterpoint to my local experiences and opinion? Maybe I'm missing something?

 

Ok you want to step up to the plate lets go. First of all BMW Mercedes only keeps the best model years in Europe. Next no one is forcing you to drive a Mitsubishi. Third Mitsubishi has won the Dakar Off Road rally how many times? Enough said Thank.You. Have a great day and enjoy the holidays! Cheers to all the good people world WIDE. Lets bring the Montero SHOGUN back to the states so I can upgrade.

 

Any supporting facts? And how exactly does that impact the issue of dealer quality and reliability?

I would love to dispose of my Mitsubishi due to the crux of this entire thread, i.e. their UK dealers. Unfortunately the new car I purchased less than two years ago is worth peanuts, because it's a Mitsubishi. Not prepared to burn £.

Do you really think their Paris-Dakar racer has any more relevance to the car you drive than the Mercedes F1 car has to their C-Class?


Guys, look, I don't have a gripe with either of you and to be frank this is becoming boring. I gave an opinion to a member in my region based on my experiences. I've owned multiple marques over the last 25 years and most were positive experiences. The overall ownership experience with Mitsubishi has been very poor and I'm offering that up to a countryman so he can decide where to spend his £. I'm sure he'll take into account your glowing references as a counter point. Everything else here is irrelevant and way off topic IMHO.

 

If you are A true Free Man, then you have the right to choose these best Vehicle at the best Price, at the best Value, and at the best Protection. As a man I have the right to my opinion based solely on my experiences as a MAN. If you do not like it lets agree to disagree. Do your research try google.com bing.com ask.com wikipedia.org. I live in the home of the BRAVE. My country is called U.S.A. United States of America. Americano. Estados Unidos de America. Thank-you. Have a great day. God Bless Everyone and Happy Holidays to all!

 

Happy New Year to every Mitsubishi Gear Head across the world, Happy Holidays to your family, Happy New Years to all. Feliz Ano Nuevo to all!

 

Happy New year to all, thanks for all the comments guys, very interesting.
I have a test drive arranged tomorrow in a 2.2 TDI Diamond outlander, I am now hoping to go for the 2.2 PSA engine as opposed to the 2.0 TDi VW unit, as I have had previous problems with this engine in a 2006 Passat Variant, can anyone advise what common problems I should expect with the 2.2 engine, I have heard they are bad for dual mass clutches not lasting, I tow a 1.5t caravan so need something reliable, i have had my share of DMF issues with my current car (NAVARA) and dont want to go down this road again.

ndj, interested to know what year & model of outlander you own and what problems you have had, any info would be much appreicaited

Thanks

 

My pleasure; it's a 2010 registered 2.2 Diamond.

My "first" car was replaced by Mitsubishi UK when I legally rejected it after 2 weeks of ownership. Most of the underside components of the car were severely corroded - suspension, hubs, diff, brakes, spare wheel, spare wheel carrier, etc. Took a couple of months to arrange during which time I was not offered any alternate transport. Oh, and the front bumper had paint defects. Upon investigation I found "my new car" was build in 2008; two years earlier. The supplying dealer didn't want to know. Even withheld information I needed for correspondence with Mitsubishi Finance.

The current (replacement) car was under-sealed by the dealer ahead of delivery, so is probably also covered in rust..... underneath the under-seal.

This car pulls to the right under "spirited" acceleration (the original didn't) but no dealer can diagnose it. It has an undiagnosable "squeak" coming from the rear diff that seems to be related to cold and wet conditions. Sounds terrible; like a bunch of large rodents killing each other. It has a booming vibration present at around 1500 rpm. The chrome headlight surrounds fell off in the heat of last summer. The interior plastics scratch by just looking at them. There is a fault in the leather on the drivers seat that they won't replace. I just noticed 2 of the 4 alloys are starting to corrode.

Nothing life or death, unless your local dealer (and the only one in the county in my case) refuses to service or repair it "because I didn't buy it there" (yeah, go figure). Oh, and the trade value with only 6,000 miles on the clock is approaching £10,000 less than I paid for it (and I got a £4,000 discount on the list price), because "it's a Mitsubishi and they are a niche purchase".

As a point of comparison my (purchased new) 2004 Honda CR-V has only required an O2 sensor during it's life other than regular service items and is 100% better in snow/ice conditions. Our local Honda dealer is faultless.

Overall, a very poor experience and not one I'd wish on anyone else.

As a P.S. and to address your point about towing a van......the Outlander is fairly high geared and when I researched the car I found several caravan owners complaining about clutch problems due to a high first gear. My buddy who pulls a twin axle 6 birth tried a demo Outlander with a tow bar and wasn't happy with it. He's onto his second Discovery, both of which have been totally reliable despite the reputation :-0

 

Sounds like you've had your fair share of problems, sounds a bit like my Navara; I had considered the CR-V and the new shape Freelander, more swayed with the equipment level hence why I'm pointing towards the Outlander, plus the Diamond model seems to be extremely well equipped compared to the other 4X4’s and it does seem to get a decent right up, but then so did my Nissan Navara with its poor quality Renault engine

Have you found the car to be reliable, any problems with engine/gearbox/clutch?
Electrics etc

 

Funny, I considered a Pathfinder but was put off by the poor reports from owners of Pathfinders/Navara's :-)

I've had no problems to date with engine / box / clutch or electrics. I am only 6k miles into the journey though, and don't tow.

Equipment is good on the Outlander Diamond but external connectivity to the Audio system is poor and the Sat Nav is garbage.

The extra seats are handy but only for short journeys (even for kids).

Overall it's a crying shame that a reasonable product is so badly impacted by inadequate dealer support. I owned Renaults for a few years and believe me their (pretty crappy dealers) were light years ahead of current Mitsubishi stealers.